FREQUENTLY ASKED QUESTIONS

Get Answers to Common Questions About Secure Document Destruction

Frequently Asked Questions (FAQ)

  • How does on-site shredding work?

    Our mobile shredding trucks come directly to your location. Our certified shredding specialists securely destroy your documents on-site while you watch. You receive a Certificate of Destruction for compliance, and all shredded material is recycled.

  • What is off-site shredding, and how is it secure?

    For bulk document destruction, we collect your materials in locked containers and transport them to our secure shredding facility, where they are shredded under strict chain-of-custody protocols before being recycled.

  • How do I know my information is truly destroyed?

    We provide a Certificate of Destruction as proof of secure disposal, ensuring compliance with HIPAA, FACTA, GLBA, and industry regulations.

  • Can I schedule recurring shredding services?

    Yes! We offer flexible shredding schedules, including weekly, biweekly, monthly, or custom service plans, to meet your document disposal needs.

  • Do you offer one-time shredding for businesses or individuals?

    Absolutely! Whether you need a one-time purge or ongoing shredding, we offer secure, hassle-free solutions for businesses and individuals alike.

  • Do you shred more than just paper?

    Yes! In addition to documents, we securely destroy hard drives, media devices, branded materials, uniforms, ID badges, credit cards, and defective products to protect your business from data leaks and counterfeiting.

  • What happens to the shredded materials?

    All shredded paper is 100% recycled, supporting environmentally responsible business practices and reducing landfill waste.

  • Do you take the boxes after shredding?

    For On-Site Shredding, we leave the boxes behind for you to reuse or recycle.

  • Do I need to remove paper clips, staples, or folders?

    No need! Our industrial shredders can handle paper clips, staples, binder clips, and even folders, making prep hassle-free.

  • How much does shredding cost?

    Pricing depends on service type, volume, and frequency. Contact us for a free quote, and we’ll provide a competitive rate tailored to your needs.

  • How do I pay after the service?

    We accept credit cards, checks, and cash—but for security reasons, our drivers prefer non-cash payments when possible. You’ll receive a receipt after service.

Still Have Questions?

We’re here to help! If you have additional questions about our services, compliance, or scheduling, reach out to our friendly team today.